You are here

FATV helps University of Nevada, Las Vegas answer repetitive financial aid questions easily any time of day.

Location Las Vegas, NV
School Type 4-year public university
Enrollment 28,515
Started FATV 2010

Dilemma:

Complicated financial aid programs and rules lead to many repetitive questions by students.  Although students were seeking information on the UNLV financial aid webpages, many would not read the materials provided by financial aid office. 

GetAnswers Results:

UNLV embeds many FATV videos and playlists along side written content on its website. Over 15,000 videos are watched annually.  Students are quickly finding video answers to financial aid questions and getting help completing key forms like the FAFSA and MPN. This has freed up staff time to focus on specific student questions. 

 
Financial Aid TV helps simplify complex answers for our students. The largest volume of viewed videos are the ones we have embedded within our own web site. The video content is updated consistently to maintain accurate information for our students.
Norm Bedford
Director, Financial Aid & Scholarships
University of Nevada - Las Vegas

 

See All Case Studies

Learn More About GetAnswers