FATV helps University of Nevada, Las Vegas answer repetitive financial aid questions easily any time of day.
|Location||Las Vegas, NV|
|School Type||4-year public university|
Complicated financial aid programs and rules lead to many repetitive questions by students. Although students were seeking information on the UNLV financial aid webpages, many would not read the materials provided by financial aid office.
UNLV embeds many FATV videos and playlists along side written content on its website. Over 15,000 videos are watched annually. Students are quickly finding video answers to financial aid questions and getting help completing key forms like the FAFSA and MPN. This has freed up staff time to focus on specific student questions.